"I would like to acknowledge your employee Rick on a job well done. A part was needed and Rick answered the phone, asked the correct questions, obtained the information needed, said what he would do for me, and promptly supplied my need. I appreciate his follow through and professionalism. Rick, I take my hat off to you. Thanks for supplying my need."
"I am writing to let you know how much I appreciated the service I received on July 25 from one of your employees, Rick Hassan. He was very helpful and knowledgeable. He went the extra mile to help me. As we all know, women are usually taken advantage of when it comes to automobiles. But, Rick is the exception! God Bless."